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All the latest content to improve your company’s growth! Articles, white papers, infographics and more. Keep yourself informed free of charge and access great advice to grow your company From setup to follow-up, we provide you with dedicated assistance in order to ensure your long-term success and your teams’ progress.
We put all our resources at your disposal so guaranteeing your project’s success. We are committed to working alongside you to create close collaboration over the long term. In order to assist in your project’s success, our teams are at your disposal:
A Customer Success team provides you with assistance and advice on a daily basis, covering all your focuses, including rollout, upskilling, new products and monitoring performance.
A Services team meet all your complementary needs, so ensuring successful achievement of your project.
Kick-off
Telephone discussion with your dedicated CSM to define the project’s interlocutors, stages and deadlines
WEEK 1
Studio training
Training at the online Studio followed by a telephone update with your CSM. Training space made available: tutorials, best practices, etc.
WEEK 2
Tree structure design
Workshop with your CSM in order to understand your objectives. Assistance with and advice on development of your platform’s structure and organisation
WEEK 4
Graphic design
Discussion of the graphic aspects of your application. You can contact the Services team to outline your expectations and concerns.
WEEK 4/6
Rollout
Assistance with training your users (seminar, workshop, etc.) and user guide made available.
Month 3, 6, 9…
Customer follow-up
Customer follow-up
Quarterly update to follow up on all your usages, performances and needs. Presentation of innovations.
Month 6
The QBR
General meeting to review the KPIs
decided on during contractualisation.
Articles, White Papers, Infographics, Interviews, Webinars, Podcasts… All news to boost your growth!
